9 Monitoring, Evaluation and Learning

Monitoring

Monitoring is the routine, systematic monitoring of project resources (or ‘inputs’), activities, and results. It is an analysis of these factors to help guide project implementation. Monitoring is concerned with determining if activities are being carried out as planned (i.e., monitoring the process).

Monitoring involves data collection to address questions such as:

  • To what extent are planned activities delivered as planned?
  • What services are provided, to whom, when, how often, for how long, and in what context?

Monitoring data are used to inform project managers if and where existing efforts need to be modified.


Evaluation

Evaluation is the periodic (including interim and final) assessment and analysis of an ongoing or completed project. Evaluation is focused on the outputs and impacts (i.e., the effectiveness of the project or study under evaluation).


Learning

Learning is the process through which information generated from monitoring and evaluation is reflected upon and intentionally used to continuously improve a project’s ability to achieve results.

Table 14: Comparing monitoring and evaluation
Item Monitoring Evaluation
Frequency Regular, ongoing Periodic – at a point in time
Main Action Keeping track/oversight Assessment
Basic Purpose Improving efficiency, adjusting work plan Improving effectiveness, impact, future programming
Focus Inputs/outputs, activities/process, work plans Effectiveness, relevance, efficiency, impact, sustainability
Information Sources Routine systems, field visits, stakeholder meetings, output reports, rapid assessments Same as monitoring, plus surveys (pre-/post-project), special studies
Undertaken By Project/program managers, community workers, supervisors, community (beneficiaries), funders, other stakeholders Project/program managers, external evaluators, community (beneficiaries), supervisors, funders
Learning Used to continuously adjust workplan, make improvements as the project goes. Highlights effectiveness; used to inform future programming based on what does/doesn’t work.
Used to identify key recommendations to share with other stakeholders doing similar work so that we can improve intervention planning, methods, and implementation.

Monitoring and evaluation

Diagram of monitoring/evaluation pipeline. It is a flow diagram with two main sections: “MONITORING” and “EVALUATION.” Under “MONITORING,” there’s a subheading for “Process Evaluation,” while under “EVALUATION,” the subheading is “Effectiveness Evaluation.” The diagram consists of five interconnected boxes: “Inputs,” “Activities,” “Outputs,” which are part of monitoring. “Outcomes,” and “Impact” are part of evaluation. These boxes represent stages in a project or process evaluation, progressing from inputs to impact. The design suggests a framework for assessing different implementation stages.
Figure 49: Monitoring and evaluation pipeline

The monitoring and evaluation pipeline steps are described in the table below:

Table 15: Steps in the monitoring and evaluation pipeline
M&E Step Examples Example question(s) to ask
Inputs Staff

Money

Supplies

Training

Facilities

Other resources

Are we on budget?

How many staff are required to implement our activities? What roles will they have?

How many other resources do we need and are they available?

Activities Vaccinating children

Community awareness sessions

Testing febrile cases for malaria

Interviewing pregnant women about attending antenatal clinics

Did the vaccine clinic happen? On time?

Did the community awareness sessions happen?

Did the health workers know the case definition to test for malaria?

Did the health workers know how to use the survey?

Were the pregnant women happy to participate in the survey?

Outputs Number vaccinated out of number of people in target population

Number of community awareness sessions held

Number of people attending session out of number in community

Number tested for malaria out of number who met case definition

Number interviewed out of number of women selected to participate in survey

How many children were vaccinated?

Did we test everyone who met the malaria case definition?

How many of the 120 women selected, were interviewed?

Outcomes Trends of disease

Behaviour changes

Attitude changes

Clinical outcomes

Quality of life

What was vaccine coverage before the intervention? After?

Have more women had supervised deliveries in Nov 2018, compared to Nov 2017?

What is health worker knowledge about malaria testing practice before the training? After the training?

Impact Morbidity

Mortality

Disease trends

Economic impact

Number of measles cases in clinic A declined from an average of 28 cases/month in 2017 to 2 cases/month in 2019

Maternal death rate decreased in 2019 by 23% when compared to 2014-2018

New training program reduced vaccine wastage by 62% and saved $250,000


Monitoring and evaluation matrix

A monitoring and evaluation matrix helps us to plan and implement monitoring and evaluation activities. Below is an example of a monitoring and evaluation matrix.

Table 16: Monitoring and evaluation matrix template
Intervention Objective Activities Output Indicators Outcome Indicators Source of Information
1 – Objective 1 1.1 – Activity 1 1.1.1 – Indicator 1
1.1.2 – Indicator 2
1.2 – Activity 2 1.2.1 – Indicator 1
1.2.2 – Indicator 2
1.2.3 – Indicator 3
2 – Objective 2 2.1 – Activity 1 2.1.1 – Indicator 1
2.1.2 – Indicator 2
2.1.3 – Indicator 3
2.2 – Activity 2 2.2.1 – Indicator 1
2.2.2 – Indicator 2

Below is an example of a monitoring and evaluation plan matrix where the goal is to reduce malaria incidence on the island.

Example:

Monitoring and evaluation matrix for an intervention which has the goal to reduce malaria incidence on an island.

Table 17: An example of a monitoring and evaluation matrix

Intervention Objective

Activities

Output Indicators

Outcome Indicators

Source of Information

To improve malaria prevention habits amongst residents on the island

1. Distribute 200 bed nets to households on the island

1.1 # bed nets distributed (%)

% bed net coverage compared to % before intervention

Survey of households visited to distribute nets

Audit of nets distributed

1.2 # (%) houses on the island to receive their first bed net

2. Conduct 4 community education sessions about malaria prevention methods

2.1 # community education sessions conducted

Participants knew % of basic malaria prevention steps after sessions compared to % before

Log of community educational sessions, including # of participants

Pre & post assessments of participant knowledge, attitudes & practices

2.2 Total # of people who attended community education sessions (% of estimated # residents of the island)

1 & 2

% positive malaria tests in health facility compared to % before the interventions

Health facility records

 

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